Last updated: November 2, 2026
This policy explains what information internationalstudentsuccess.com (“the site,” “we,” “us”) collects, why, and the choices you have. The site is run by Genevive Bjorn and Clara Fangfang Ma, the authors of Effective Communication and Academic Success for International Students (Routledge, 2026). The site also answers at confidentoncampus.com, which redirects here.
Information You Give Us
Contact form. When you use our contact form, we collect your name, email address, the options you select (such as your role and the topic of your question), and your message. We use this only to reply to you and to follow up on your request. Messages are delivered to us by email.
Email updates. If you sign up for email updates, we collect your email address (and your name, if you give it) to send you news about the book, new guides, and events. Every email includes an unsubscribe link, and you can unsubscribe at any time.
Information Collected Automatically
Analytics. We use Google Analytics, through Google’s Site Kit plugin, to understand how visitors use the site, for example which pages are read most and how people find us. Google Analytics uses cookies and collects information such as pages visited, approximate location (city or region), device and browser type, and how you arrived at the site. We do not use this information to identify you. You can learn more in How Google uses information from sites that use its services, and you can opt out with the Google Analytics opt-out browser add-on.
Security and delivery. The site uses Cloudflare to deliver pages quickly and to protect against spam and attacks, including Cloudflare Turnstile on our forms. These services process technical information such as your IP address and browser details. Our web host, DreamHost, keeps standard server logs.
Cookies
Cookies are small files stored by your browser. The site uses cookies for analytics (Google Analytics) and for security (Cloudflare). You can block or delete cookies in your browser settings; the site will still work.
Affiliate Links
Some links to buy books on Amazon are affiliate links. As an Amazon Associate, we earn from qualifying purchases, at no extra cost to you. When you click one of these links, Amazon may set its own cookies to record the referral. Amazon’s use of your information is covered by Amazon’s privacy notice.
Embedded Content and Other Sites
The site links to other websites, such as Routledge, Amazon, ORCID, and universities. We are not responsible for their privacy practices, and we encourage you to read their policies.
How We Share Information
We do not sell or rent your personal information. We share it only with the service providers listed in this policy, who process it on our behalf to run the site, or when the law requires it.
How Long We Keep Information
We keep contact form messages for as long as needed to respond and follow up, and then delete them. We keep email subscriber details until you unsubscribe. Google Analytics data is kept according to the retention settings in our Google Analytics account.
Your Rights
Depending on where you live, including the European Union, the United Kingdom, Canada, Australia, and California, you may have the right to access, correct, or delete the personal information we hold about you, to object to or limit how we use it, and to withdraw consent. To make a request, contact us through the contact form. We will respond within the time required by law. You may also have the right to complain to your local data protection authority.
Children
The site is written for university students, faculty, and staff. It is not directed at children under 13, and we do not knowingly collect information from them.
Changes to This Policy
We may update this policy when our practices or the law change. The date at the top of this page shows when it was last updated.
Contact
Questions about this policy? Please use our contact form.